Privacy Policy

When you visit our website, request a quote, or contact us, we may collect the following information:

Contact Information: Name, email address, phone number, and company name provided through our quote request form or contact page.

Technical Information: IP address, browser type, device information, and pages visited — collected automatically through standard web server logs.

Communication Records: Records of correspondence when you contact us via email, phone, or our website forms.

We use the information we collect for the following purposes:

• To respond to quote requests and inquiries about our products and services.

• To provide customer support and technical assistance for our cooling systems.

• To improve our website, products, and services.

• To send relevant product information or updates when you have opted in to communications.

• To process orders and manage customer accounts.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure (HTTPS) encryption on all pages of our website.

• Limited access to personal data within our organization on a need-to-know basis.

• Regular review of our data collection, storage, and processing practices.

Our website may use cookies and similar technologies to improve your browsing experience. These may include:

• Essential Cookies: Required for basic website functionality.

• Analytics Cookies: Help us understand how visitors interact with our website so we can improve it.

You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

We may use third-party services for website analytics, email communications, and payment processing. These services have their own privacy policies and may collect information as described in their respective policies.

We do not control the privacy practices of third-party services and encourage you to review their policies.

You have the right to:

• Request access to the personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of your personal information, subject to legal obligations.

• Opt out of marketing communications at any time.

To exercise any of these rights, please contact us using the information below.

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

If you have questions about this privacy policy or how we handle your personal information, please contact us:

North Slope Chillers

1949 S 4250 W, Salt Lake City, UT 84104

Phone: (866) 826-2993

Email: sales@northslopechillers.com